Frequently Asked Questions
Everything you need to know about our latest collections and services.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn apparel and accessories. Items must have original tags attached and be in their original packaging to be eligible for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your own to ensure the perfect fit for our fashion-forward silhouettes.
How long does shipping take for new arrivals?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your style essentials delivered within 1-2 business days.
Do you offer international shipping?
Yes, we ship our collections worldwide. International delivery times and shipping costs vary by location and will be calculated automatically during the checkout process.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay for a seamless shopping experience.
Are your materials sustainably sourced?
Mastermind Toys is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices to ensure our clothing looks good and does good.