Returns & Exchanges
At Mastermind Toys, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns on all unworn items with original tags. Please ensure all garments are in their original condition to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your apparel in its original packaging and include the packing slip to ensure a smooth processing experience.
Ship It Back
Affix the prepaid shipping label provided in the portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing